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Welcome to our Demo Online Store's Shipping Policy page. Here, we provide you with all the information you need to know about our shipping procedures, delivery times, and related details. Please take a moment to review this page before making a purchase. If you have any questions or concerns, feel free to contact our Customer Support team.
Processing Time: Orders are processed within 1-2 business days from the date of purchase. Our business days are Monday through Friday, excluding weekends and public holidays.
Shipping Methods: We offer several shipping options to cater to your needs:
Please note that delivery times may vary depending on your location and the shipping method selected.
Shipping Rates: Shipping rates are calculated based on the total order weight, shipping method chosen, and your location. The applicable shipping charges will be displayed during the checkout process before you finalize your order.
Tracking Your Order: Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track the status of your package. Please allow a few hours for the tracking information to become available after receiving the confirmation email.
International Shipping: We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and will be collected at the time of delivery.
Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact us as soon as possible. While we will do our best to accommodate your request, changes or cancellations may not be possible if your order has already been processed and shipped.
Undeliverable Packages: In the event that a package is deemed undeliverable due to incorrect shipping information provided by the customer or other reasons, we will attempt to contact you to correct the information. Additional shipping fees may apply for reshipping the package.
Damaged or Lost Packages: If your package arrives damaged or goes missing during transit, please contact our Customer Support team within 7 days of the estimated delivery date. We will work with you to resolve the issue and ensure a satisfactory outcome.
Return to Sender: If a package is returned to us by the shipping carrier due to unsuccessful delivery attempts, incorrect address, or any other reason, we will contact you to arrange for reshipment. Additional shipping charges may apply.
Thank you for choosing our Demo Online Store for your shopping needs. We strive to provide you with a smooth and enjoyable shopping experience. If you have any further questions or require assistance, please don't hesitate to reach out to our Customer Support team.